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    Posts by Jonathan Richards

    Jonathan Richards

    Jonathan Richards


    Jonathan is the co-founder and CEO of breatheHR. He is dedicated to helping ambitious businesses grow by providing insights into people management, running a business, and using breatheHR.

    The case for NPS

    I had an interesting conversation recently about how useful Net Promoter Score (NPS) is to a small business. The CEO I was speaking to had...

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