The Three C’s of Learning: Compliance, Capability & Culture in HR Strategy

16 min read  |   3 October, 2025  |   By Elise Featley  |   Summarise this post with ChatGPT

    

What if learning at work could do more than keep you compliant? 

You’ve ticked the training box. Your team’s completed the annual module. But a few weeks later, someone still isn’t sure what the policy is - or worse, a manager makes a call that leads to a grievance. Sound familiar? 

In a busy HR world, learning can easily become just another item on the list. But when it’s approached with intention, it becomes so much more than that. Let’s look at what that really means—and how to make learning work harder for your business. 

In this blog, we cover: 

  • Why learning should go beyond compliance in today’s workplace 
  • How the three Cs underpin an effective workplace learning approach
  • Practical ways to strengthen each of the three Cs through learning 
  • How to assess where your organisation stands with the Learning Maturity Calculator 
  • Simple, actionable steps you can take this month 

 

A quick overview: The three Cs of workplace learning 

  • Compliance – Keeping your business on the right side of employment law  
  • Capability – Building skills that help your people and business grow 
  • Culture – Creating a place where learning is shared, valued and lived 

Each one is important on its own. But together? They’re a powerful force. 

 

1. Compliance - The safety net that needs more than a reminder email 

Imagine this: You send out a GDPR refresher course. Everyone completes it. But weeks later, a data issue arises - and no one’s sure what to do. 

That’s the risk of compliance training that’s only about completion, not understanding. 

Signs you’re stuck in tick-box territory: 
  • Training is rushed, one-off, or confusing 
  • Managers aren’t confident in their legal responsibilities 
  • Policies live in a dusty manual, not day-to-day conversations 

Stay on top of changing employment law with our compliance guide. 

What good looks like: 

Compliance is built into onboarding, team meetings, and day-to-day behaviours. It’s clear, relevant, and ongoing. 

Quick wins: 
  • Swap long courses for short, scenario-based learning 
  • Give managers training on spotting early issues (e.g. harassment, data breaches) 
  • Use tools to track completion and remind people when refreshers are due 

 

2. Capability – building the skills to grow 

Markets shift. Tech changes. Expectations evolve. The only constant is the need to keep learning.  

According to a recent LinkedIn Learning report, 57% of UK L&D/HR professionals agree there’s a skills crisis, with concern that employees don’t have the right skills to execute business strategy. Without continuous upskilling, your team risks falling behind. But when you build capability intentionally, people feel more confident, adaptable and motivated. 

What happens when capability is overlooked: 
What growing capability looks like: 
  • Skills are mapped to roles and future goals 
  • Training is accessible, flexible and tailored 
  • Feedback and coaching are part of the routine 
Practical ideas: 
  • Run a quick skills audit - what’s missing for where you want to go? For example how are you navigating the daily challengers of AI in the workplace?  
  • Introduce micro-learning: 20-minute sessions on leadership, digital tools, resilience 
  • Bring learning into one-to-ones. Ask employees not just what training they’ve completed, but how they’re applying it and what they’d like to learn next 

 

3. Culture – The glue that makes learning stick 

Here’s the truth: Even the best training won’t make a difference if your culture doesn’t support learning.  Recent gov.uk research found strong links between learning and development, and positive outcomes like engagement, wellbeing, attraction and retention. 

If people don’t feel safe asking questions or sharing what they’ve learned, progress stalls. A strong learning culture, on the other hand, boosts retention, trust and engagement. 

Signs your culture needs work: 
  • Learning is one-off and top-down 
  • People don’t feel confident applying what they’ve learned 
  • Feedback is rare or ignored 
What a learning-positive culture feels like: 
  • Teams regularly reflect on and share learning 
  • Inclusion, wellbeing and psychological safety are championed 
  • Learning is part of everyday conversation - not an annual event 

Explore more ways to create a people-first culture in your workplace with Breathe Learn. 

Try this: 
  • Add "What did we learn this week?" as a topic to team meetings 
  • Celebrate people who share what they’ve learnt or mentor others 
  • Build culture into learning itself: run workshops on psychological safety, inclusion or wellbeing 

 

Assess your organisation’s approach to staff training  

Not sure how your organisation stacks up? Take a look at the Workplace training health check calculator. Answer six quick questions and get a sense of where your learning culture sits: 

No judgement - just a helpful view of where to focus next. 

 

What you can do this month to build a learning culture in your organisation  

Here’s a handful of simple, practical ways to get started: 

✅ Map your current training: What’s in place? What’s missing? Use the calculator to help you with this.  

✅ Get leadership involved: Their behaviour sets the tone, so make sure they’re bought into the benefits, across the 3 Cs. 

✅ Make learning visible: Regular, relevant and easy to access. Breathe Learn could be the quick, budget friendly solution to meet your immediate needs. 

Try to make more sense of the data you do have: It’s not just about who’s completed training, but whether it’s making a difference. Are managers giving clearer feedback after workshops? What’s the general mood - have you noticed a shift in confidence or behaviour? Even anecdotal feedback from your team is valuable, and signs like people sharing new ideas in meetings can be just as telling as hard numbers. 

✅ Start small: Baking learning into your overall strategy can feel daunting. But simple tools like learning check-ins, peer-to-peer learning sessions and manager workshop are easy to get started. 

Discover how Breathe Learn makes training simple, accessible and impactful.

Blog banner CTA - Breathe Learn - free trial 

Elise

Author: Elise Featley

Elise is Breathe’s Product Marketing Manager, bringing 10 years of marketing know-how and a sharp eye for strategy to the team. With a background in driving product marketing success, Elise has a knack for turning complex features into clear, compelling stories that connect. She’s led go-to-market launches, shaped standout value propositions, and helped scale-ups bring new products to life — always with the customer front and centre. Outside of work, she’s a proud bookworm, happiest on a long walk, and firmly believes there’s nothing in the world a good cup of tea can’t fix.

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