The Fair Work Agency and the holiday record-keeping duty: mini webinar and checklist
With Juliet Irving, Director of HR Operations, Impact HR
On-demand | 16 mins
With Juliet Irving, Director of HR Operations, Impact HR
On-demand | 16 mins
Produced in partnership with Juliet Irving, Director of HR Operations at Impact HR, this mini on-demand webinar and checklist are designed to help small and medium-sized employers get to grips with the Fair Work Agency and the holiday record-keeping requirement that both came into force in April 2026.
You can use these resources as a practical starting point, but remember it's always sensible to take HR or legal advice on your own circumstances, especially if you are reviewing holiday pay, annual leave records, contracts, payroll processes or wider employment records. Juliet and the team at Impact HR are happy to help.
You can find both the mini webinar and the checklist below or download the checklist as a PDF, no details required.
As of 6 April 2026, employers must keep adequate records of annual leave and holiday pay for at least six years.
And as of 7 April 2026, the Fair Work Agency launched as a new government enforcement body bringing together key employment rights enforcement functions in one place. It focuses on areas including minimum wage, holiday pay, employment agencies, labour exploitation and record keeping.
Where employers fail to comply, the Fair Work Agency can investigate, require records to be produced, issue penalties and fines, and publicly name non-compliant businesses. They can also bring civil tribunal claims on behalf of workers and assist in resolving workplaces disputes through mediation. The goal is to support fair competition by ensuring compliance from all businesses.
These April 2026 changes sit within the wider Employment Rights Act 2025 reforms, which are increasing employment rights enforcement and putting more focus on accurate record keeping.
For small businesses, this is really about getting the basics right and being able to evidence them quickly. Employers need to be much more confident that they can show how holiday entitlement has been recorded, how holiday pay has been calculated and how their wider employment rights processes work in practice.
This means having accurate record keeping, clear contracts, consistent payroll and holiday processes, and secure systems that let you retrieve records easily if the Fair Work Agency ever asks to see them. It also means thinking beyond full-time employees only, because the duty applies across a much wider group of workers, including part-time, casual, zero hours and irregular hours workers where relevant.
Make sure senior leaders, managers, HR and payroll understand that from 6 April 2026 there is a legal requirement to keep adequate annual leave and holiday pay records for at least six years.
Make sure the business also understands that the Fair Work Agency began operating on 7 April 2026 and can inspect workplaces, request evidence and take enforcement action where there is non compliance.
Set expectations internally by explaining that this is not just an admin task. It is part of a wider shift in employment law enforcement under the Employment Rights Act 2025.
Check that managers understand record-keeping rules and apply them consistently across teams and departments.
Check that all existing and future records show holiday taken, holiday carried over, holiday pay, and any payment in lieu of untaken holiday when employment ends.
If holiday pay includes variable elements such as overtime, commission or bonuses, keep records showing how those calculations were worked out.
Ensure that holiday is being recorded in real time, rather than being updated later from memory.
Make sure that your records cover full-time employees, part-time employees, casual workers, zero hours workers, irregular hours workers and part-year workers where they are entitled to statutory holiday and holiday pay.
Check that holiday pay calculations are consistent across HR, payroll and managers, rather than being done differently by different people.
Review how you calculate holiday pay for workers with overtime, commission, bonuses or changing working patterns.
Make sure your payroll settings, formulas and manual processes are up to date and reflect how your business actually works in practice.
Check that other leave entitlement and pay calculations are correct too, such as wages, sick leave, sick pay (including both enhanced and statutory sick pay), family leave and family pay. And make sure you're keeping accurate records of these too.
Make sure annual leave records, holiday pay records, contracts, written statements, policies and supporting employment records are stored together in a secure central place.
Use a digital HR system like Breathe that makes it easy to access records quickly if they are requested, rather than relying on paper files, desktop spreadsheets or disconnected folders.
Check that contracts and written statements clearly set out worker status, pay, hours, holiday entitlement and any key rules that affect holiday calculations.
Review holiday, absence and working time policies to make sure they explain what employees and workers should expect.
Make sure policies support your day-to-day processes rather than contradict them.
If there are any other mismatches between what your documents say and what actually happens in practice, treat them as a priority risk to fix.
The Fair Work Agency and the holiday record-keeping duty have raised the bar on accurate records, clear processes and being able to evidence compliance quickly.
Breathe can help by bringing together annual leave tracking, employee records, document storage, policy access and acknowledgements in one secure place, making it easier for small businesses to keep accurate records and stay organised as employment rights enforcement grows.
For expert HR and employment law support, contact Juliet and the team at Impact HR.
And for more free practical, employment law resources, head to the Breathe Employment Law Hub.
Do businesses need six years of old holiday records straight away?
No. Employers are not expected to produce six years of historical holiday records immediately. The duty applies as of 6 April 2026 onwards, and the six-year retention period builds from that date. But employers should put compliant systems in place now rather than waiting.
What counts as adequate holiday records in practice?
The law does not require one specific format, but your records should clearly show holiday entitlement, accrual, holiday taken, any carry over, holiday pay and any payment in lieu when employment ends. They should also show how calculations were done where pay is more complex.
Can a spreadsheet still be enough?
Spreadsheets can become unreliable quickly, especially as a business grows. Many employers will find that a secure HR system is a safer option for accurate record keeping and quick retrieval.
Which workers do these records need to cover?
The duty applies much more widely than many employers realise. It can cover full-time and part-time employees, as well as casual workers, zero hours workers, irregular hours workers and part-year workers where they are legally entitled to statutory holiday and holiday pay.
What documents might the Fair Work Agency ask to see?
A small business may be asked for holiday records, holiday pay calculations, working time records, payroll information, employment contracts, written statements of terms and relevant policies. The key is being able to retrieve the information quickly and show a clear link between what your documents say and what happens in practice.
What are the biggest weak spots the Fair Work Agency is likely to pick up on?
Poor or incomplete record keeping is likely to be one of the biggest risks, especially where holiday records are missing, inconsistent or hard to evidence. Other weak spots include inaccurate holiday pay calculations, outdated payroll settings, unclear working time records and informal practices that are not properly documented.
Do employers need to update contracts and policies because of these changes?
Not necessarily with entirely new wording just for the sake of it, but employers should review contracts, written terms and policies to make sure they are accurate, up to date and aligned with what happens in practice. If the paperwork is vague or out of date, it can create unnecessary risk.
What should small businesses prioritise first?
Start with the fundamentals: accurate contracts and written terms, reliable annual leave and holiday pay records, basic clear policies, and processes that are applied consistently. Once those foundations are in place, it becomes much easier to respond confidently if the Fair Work Agency asks for evidence.
What else changed in employment law in April 2026?
April 2026 was an important month for employment law changes under the Employment Rights Act 2025. Alongside the Fair Work Agency and the holiday record-keeping duty, employers have also had to keep up with a wider programme of employment rights reform, with more changes continuing through 2026 and 2027. For example:
Trade union ballots can be conducted electronically from August 2026.
Employers mandated to inform workers of trade union rights and trade union representatives given greater access request rights from October 2026.
Sexual harassment prevention duties increase from October 2026.
Time limits for employment tribunal claims increase to 6 months from October 2026.
Dismissing and rehiring on worse terms will be automatically unfair from 1 January 2027.
Unfair dismissal protections will start on 1 January 2027.
Workers will gain the right to guaranteed hours under zero-hours contracts in 2027.
This is why accurate record keeping, good systems and regular policy reviews matter so much now. You can find all of the Employment Rights Act changes for 2026 and 2027 outlined in this free eGuide.
Juliet is a Lead HR Consultant within Impact HR and brings over 19 years of comprehensive HR experience, gained across a variety of industries through HR consultancy which has given her a well rounded perspective on the challenges and opportunities facing organisations of all sizes. Juliet has also held in house HR roles within hospitality, manufacturing, professional services and the charity sector.
Juliet has extensive line management experience managing teams within the Consultancy environment. Juliet covers a very generalist scope of HR, providing advice, guidance and support to organisations on day to day people queries and employment relations cases, right through to strategic HR planning and culture.
With a pragmatic approach and attention to detail, Juliet especially enjoys researching the more obscure queries to help organisations navigate the intricacies of employment law. She likes to top up her knowledge by keeping abreast with recent case law to ensure the advice she provides is not only compliant with employment law but also aligned with best practice.
Juliet brings with her a BA(hons) degree in Business Studies, CIPD level 7 and ILM level 5 qualifications.
Outside of work Juliet is a keen swimmer in the pool and open water, even into the winter months!
You can contact Juliet for expert HR advice at juliet.irving@impacthr.co.uk or via the Impact HR website.