Onboarding survey template

The onboarding process is crucial for any business. That’s why it’s so important to get it right.

And while we may not always get it right first time, we can build on existing processes and change things for the better.

How? Asking for feedback is a great place to start.

Gaining feedback on their early recruitment & onboarding processes can help to shape an improved onboarding experience – meaning happier, more engaged employees. Win-win.

This free HR template contains onboarding survey questions that you may want to ask your new starters.

Disclaimer: This template has been provided for informational purposes only. 

Onboarding survey template

We hope you’ve settled into your role at [organisation name].

The purpose of this survey is to gain honest feedback on the onboarding process –what we’ve done well, and what we might do better next time.

Most of the below questions offer a sliding scale rating of 0 (not true at all) or 10 (extremely true).

Please rank the following statements according to how accurate you feel they have been for you. Thank you in advance for providing feedback.

1. How was your first week working at [company name]? Feel free to include any comments about communications, training, equipment set up etc

2. I  feel welcome at [company name]

3. I have had good training and support from my line manager

4. I understand what is required from me in my role

5. I feel I have the resources and time to complete the duties of my role to a good standard

6. My team have made me welcome & have been supportive during the onboarding process

7. Do you feel the onboarding process should have been shorter, longer, or was it about right?

◻ Shorter

◻ Longer

◻ It was about right

8. How clear was the information presented during your onboarding process?

9. Do you feel connected to [company name]’s company culture?

10. Do you have any further comments or feedback regarding the onboarding process?

Timing the survey

At Breathe, we send our onboarding surveys to new employees between 1-3 months after they join us, once they’re settled and have completed the onboarding process.

There isn't a set timescale to send onboarding surveys to new staff - it's whenever feels right for your business. 

The value of onboarding surveys

Onboarding surveys are incredibly valuable for SMEs - especially if you make it clear you want to receive honest feedback from your newly-onboarded team members. 

Reassuring new starters that there won't be repercussions for any suggestions for improvement will allow you to truly get an insight into your onboarding process - from those that have recently experienced it.

Being open to the feedback you receive could overhaul your onboarding processes for the better. 

Download our 10-question onboarding survey template to get started.