“After looking at a few different HR systems, Breathe really stood out for its balance of features and cost. We needed something that could quickly tackle our HR challenges and Breathe was the perfect fit.”
Who are Tritech?
Tritech are at the forefront of designing and manufacturing advanced sonar equipment. Originating from the oil and gas sector, Tritech has built a reputation for engineering excellence and innovation.
In a competitive market, they stand out by prioritising employee experience, ensuring their engineers can focus on driving technological advancements. Tritech is committed to both innovation and fostering top talent.
The challenge 🎯
As a leader in high-tech innovation, Tracey Murphy recognised that Tritech was relying on an outdated and inefficient time and attendance system. The old system’s limitations, along with manual, paper-based employee records, made accessing basic information a hassle.
With employee contracts stored in physical folders, finding essential data quickly was nearly impossible. For a company like Tritech, known for its cutting-edge electronics design and manufacturing, this outdated system didn’t align with their forward-thinking image. It was clear that an upgrade was urgently needed to bring their HR processes up to the same high standard as the rest of the company.
Key pain points:
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Archaic and outdated system
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Manual processes
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Physical folders
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Inefficiencies for HR
The solution ✅
Tracey Murphy, HR Manager at Tritech, had experience with Breathe from her previous roles, so she took the lead in helping the senior team find a new HR system that fit the company’s needs without breaking the bank. With around 70 employees spread across three UK sites, affordability was a big factor.
“After looking at a few different HR systems, Breathe really stood out for its balance of features and cost. We needed something that could quickly tackle our immediate HR challenges and Breathe was the perfect fit.”
Favourite feature 💙
Holiday management
One of the standout features for Tritech within Breathe is its holiday calendar functionality, which has been instrumental for keeping everything running smoothly.
“One feature of Breathe that really stands out for us is the calendar. Our small teams use it all the time to check when colleagues are available before putting in leave requests. It’s been a game-changer for keeping things running smoothly, especially given our size.
On a more personal note, I love the reminders for birthdays and service anniversaries. These little touches help me stay connected with team members, even those who are based in different locations, and show them that their contributions are appreciated.”
Highlights 🌟
Trial period and customisation
Before committing, the team took advantage of Breathe's free trial to get a feel for the system and see how it could be customised to fit the business. For Tracey, who had used Breathe in previous roles, it was a helpful refresher and a chance to play around with different department setups and reporting lines.
“This hands-on trial was key in showing the board what Breathe could do. Seeing it in action made it much easier to get their buy-in and helped us make smart decisions about how to integrate it with our existing processes.”
Fast implementation and rollout
Tritech wanted the core module, especially for managing holidays, up and running within six weeks, but they got it live even sooner. The whole process was smooth, and everything was fully functional well ahead of schedule.
“We started with a pilot group, and it was clear right away that Breathe was easy to set up and fit our needs perfectly. The simplicity of the system made the rollout almost effortless, with hardly any pushback. Managers were impressed with how easily everything transitioned, and even those who weren’t engaged with the old system adapted quickly. The seamless rollout really showed that we made the right choice by keeping it simple.”
Ditching laborious tasks
The difference between the old system and the new one was like night and day, for Tracey and the team.
“One of the biggest hurdles was having to manually input a ton of data since there was no easy way to export it from the old system. It was a time-consuming process, but it was crucial to make sure the transition went smoothly. Even with that challenge, we got the initial setup done in under four weeks, focusing on getting the holiday management feature up first. We rolled out other features, like managing sickness absences, in stages after that.
The feedback from employees was fantastic. The difference between the old system and the new one was like night and day, and everyone loves how easy it was to book holidays through the Breathe mobile app.”
Next level customer support 🤝
“The customer support from Breathe has been fantastic, especially during the initial setup and when we’ve had the occasional issue. Unlike our old system, which had a seven-day response time, Breathe sorts out or addresses issues on the same day we report them. This quick support has been key to making sure we’re happy with the system and keeping everything running smoothly.”
Results 📈
Increased functionality & efficiency
Switching to Breathe has enhanced Tritech's HR operations and aligns with their modern, high-tech image.
“Switching to Breathe has been really positive for us. We’re spending about £500 more a year than with our old system, but the extra cost is offset by how much the system saves time and boosts functionality and efficiency. The core module, along with features like Rota and the learning modules, has made a huge difference in how we handle HR.
Breathe has really stepped up our operational efficiency and fits perfectly with Tritech’s image as a modern, innovative company. It means our internal processes now match the high-tech environment we showcase to the world.”
Tracey's advice for others 💭
“Think about what’s crucial for your business and what’s more of a ‘nice to have.’ Once you’ve figured that out, give Breathe a try. If you’re after something that’s valuable, easy to use, and cost-effective, you’re on the right track.”
