Charity donation FAQs

Q: When will the charity donation be made? 

A one off donation will be made in November 2024, based on you being a Breathe customer from 1st November 2023 – 31st October 2024.

If you haven't received your donation by the end of December, please reach out to us using the messaging feature within your account.

The payment reference will be ‘Breathe Donation’ or ‘Centurion Management Systems’.

 

Q: What happens if I signed up after the 1st November? Am I still eligible for the 50% donation?

Yes. If you signed up to Breathe after the 1st November 2023, you'll receive 50% of what you have paid between the date you joined and the 31st October 2024.

 

Q: Why have you changed the donation amount and frequency of payment from once a year to quarterly? 

We’re committed to building the best HR software for UK charities at the lowest possible price and in order to keep this promise we need to reduce our donation amount.

From January 2025 onwards, our charity customers will receive a donation of 25% of the cost of their subscription and these will be paid quarterly.

To receive your donation, your account must be active at the point the donation is made. If you cancel your Breathe account within the quarter, you'll no longer be eligible to receive that quarter's donation.

Moving to more regular quarterly payments means we can provide more support to your charity when it comes to cashflow and budgeting.

 

Q: Which months will the quarterly donations be made in 2025? 

Donations will be made in February, May, August & November, however these months are subject to change.

 

Q: How does a charity qualify for the donation? 

Only charities listed on the gov.uk charity register, Scottish charity register or Northern Ireland charity commission will be eligible for the donation.

 

Q: What if I haven't updated my charity number and bank details in Breathe at the point the donations are made?

Your charity number and bank details must be updated in Breathe at the point donations are made - e.g to receive your donation in February 2025, your details must be correct by the 31st January 2025.

If your charity number and bank details aren't updated by this point, you will no longer be eligible to receive the donation. Unfortunately, we are unable to backdate any donations.

 

If you have any questions, you can get in touch with our support team using the messaging feature in your account.