The Culture Economy Report 2021

We spoke to SME business leaders and their employees to get their thoughts & reflections on the past year.

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Company culture in a time of crisis

We wanted to understand how businesses and their people have coped throughout the COVID-19 pandemic and how strong company cultures have helped companies to remain productive in a year like no other.

Coming back stronger

We also spoke to a selection of SME directors who shared inspirational stories of their own cultures, illustrating the central role that culture has played to help people remain positive and keep going in challenging circumstances

What does our research reveal?

Our research revealed areas of cultural development and business management where there is clear room for improvement.

The Culture Economy Report 2021 also explores physical support offerings, working from home attitudes, mental wellbeing practices and more.

  • Toxic workplace culture is costing the UK economy £20.2 billion per year
  • 9 in 10 SMEs maintained productivity levels despite remote working
  • 32% of SME employees say staying motivated and productive over the next 12 months will be their biggest challenge
  • Only half of employees are satisfied with their employer’s efforts in maintaining positive remote culture during the pandemic
  • Almost a third (27%) of employees quit due to company culture
  • Only 25% of employees say mental health support was offered throughout 2020

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